How can Docsie help you?
Choose your use case and see how Docsie can transform your documentation process
Knowledge Base
Minimize Support Tickets with Instant Access to Expert Help. Empower your users to find solutions fast with our always-available, detailed self-help guides.
- Instant access to help documentation
- Searchable knowledge repository
- Reduce support ticket volume
- 24/7 self-service support
Product Documentation
Empower Your Product Expertise with Docsie. Elevate your company's ability to create and maintain comprehensive product documentation.
- Comprehensive documentation tools
- Version control and tracking
- Collaborative editing features
- Multi-format export options
SOPs
Optimize Operations with Streamlined SOPs. Centralize and enhance standard operating procedures for key processes like onboarding and compliance.
- Standardized procedure templates
- Process workflow automation
- Compliance tracking
- Interactive checklists
User Manuals
Transform User Manuals: From Static PDFs to Dynamic Solutions. Upgrade from outdated PDFs to a dynamic, searchable, multilingual platform.
- Interactive digital manuals
- Multi-language support
- Real-time updates
- Advanced search capabilities
Documentation Chatbots
Enhance User Support with AI-Powered Documentation Chatbots. Provide instant, intelligent responses to user queries using your documentation as the knowledge base.
- AI-powered documentation assistance
- 24/7 automated support
- Natural language understanding
- Context-aware responses
Data Sheets
Create and Manage Professional Data Sheets with Ease. Transform technical specifications and product details into clear, accessible documentation.
- Technical specification templates
- Automated formatting
- Version control
- Export to multiple formats
Why Choose Docsie?
Docsie is an award-winning documentation platform that transforms how teams create, manage, and deliver technical content. Our platform reduces documentation time by up to 60% while ensuring consistency and quality across all your documentation.
# AI-Powered Documentation
Automate Technical Writing Tasks with AI
Experience the future of documentation with our advanced AI capabilities
Knowledge Base-Powered Chatbot
Transform your knowledge base into a responsive chatbot that can assist users by answering questions in real-time, improving accessibility and user engagement.
- Real-time user assistance
- Natural language processing
- 24/7 automated support
- Continuous learning capabilities
Transform Videos into Documentation
Convert video content into comprehensive documentation automatically. Extract key information, steps, and insights from video tutorials and presentations.
- Automatic transcription and formatting
- Step-by-step extraction
- Multi-language support
- Rich media integration
AI Technical Writer Assistants
Enhance your documentation process with AI-powered writing assistance. Generate, refine, and optimize technical content with intelligent suggestions.
- Smart content suggestions
- Style consistency checks
- Technical accuracy verification
- Automated formatting
Custom Content Prompts
Define and customize AI prompts to generate consistent, on-brand documentation. Create templates and writing styles that match your organization's voice and technical requirements.
- Customizable prompt templates
- Brand voice preservation
- Bulk content generation
- Style guide integration
# Security you can trust
Secure Knowledge Base: Internal & External Access
Protect your documentation with enterprise-grade security features
Single Sign-On (SSO)
Enhance security and streamline user access with Single Sign-On. SSO simplifies the login process, reducing the risk of password fatigue and enhancing user authentication across your documentation systems.
Password Protection
Secure sensitive content with robust password protection. This layer of security ensures that only authorized users can access critical information, protecting your data from unauthorized access.
Role-Based Documentation
Customize content access with role-based controls. Tailor documentation visibility according to user roles or client needs, ensuring everyone accesses only the content that is relevant and appropriate for them.
Industries that we serve
Discover how Docsie can transform documentation in your industry
Manufacturing
- Centralize All Processes
- Modern Instructional Manuals
- Enhanced Work Instructions
- Integrate Video Dokuta
Store all SOPs in a single, accessible repository, ensuring consistent operations across your entire manufacturing floor. Replace traditional PDFs with interactive, digital manuals that are easier to update and use.
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IT Services
- Centralize Documentation
- Enhance Coding Practices
- Streamline Compliance
- Leverage Video Dokuta
From requirement to deployment: document every step. Maintain all your project-related documents in one centralized repository, ensuring easy access and organization. Utilize best practices and improved coding guidelines to elevate the quality and maintainability of your code.
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Energy
- Comprehensive Documentation Hub
- AI-Enhanced Processes
- Proactive Compliance Management
Empower your energy operations with smart documentation solutions. Centralize internal and external documentation for easy access by employees, customers, installers, and contractors, ensuring all stakeholders are informed and aligned.
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SaaS
- Enhance Customer Support
- Centralize Documentation
- Automate Product Documentation
Optimize every stage of your SaaS product lifecycle. Utilize a self-service knowledge base to significantly reduce support tickets and empower users with instant access to solutions.
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Compliance
- Unified Compliance Documentation
- Automate Compliance Tracking
- Streamlined Certification Processes
Enhance compliance across all operations. Keep all your compliance-related documents in one centralized, secure repository. Use Docsie's AI capabilities to automate the tracking and updating of compliance documents.
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Government/Non-Profit
- Centralized Documentation
- SOP Optimization
- Regulatory Compliance
- Video Analysis for Compliance
Streamline compliance and process management for NGOs and Non-Profits. Organize all your compliance and certification documents in one secure location, ensuring easy access for audits and reviews.
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"As an IT professional, I highly appreciate the functionality of linking and categorizing documents. The ability to consolidate essential information and processes in a single location accessible by both new and existing team members is invaluable."
"It's fast. The app works well and is conducive to collaboration between the teams. They seem to be adding new features fairly quickly, which is good. The few times that we had problems, their support solved them for us pretty quick."