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AI-Powered

Knowledge Base Solutions

Minimize Support Tickets with Instant Access to Expert Help. Empower your users to find solutions fast with our always-available, detailed self-help guides.

4.8 Stars (100+ Reviews)

Trusted by Industry Leaders

See the impact of our knowledge base solutions

70%
Reduction in Support Tickets
30+
Languages Supported
99.9%
Platform Uptime
60%
Faster Resolution Time

Key Features

Everything you need to deliver exceptional self-service support

AI-Powered Search

Smart search technology helps users find exact answers instantly, reducing time-to-resolution

24/7 Availability

Provide round-the-clock support with always-available, detailed self-help documentation

Reduce Support Load

Decrease support tickets by up to 70% with comprehensive self-service options

Multi-Language Support

Reach global audiences with automatic translation in over 30 languages

Usage Analytics

Track user behavior and identify knowledge gaps with detailed analytics

Easy Content Management

Create and update documentation easily with our intuitive editor

Use Cases

How organizations use Docsie knowledge base to transform support

Why Choose Docsie

See how our modern knowledge base compares to traditional solutions

Traditional Knowledge Base

  • Basic search functionality
  • Limited content organization
  • Single language support
  • Static content updates

Docsie Knowledge Base

  • AI-powered smart search
  • Hierarchical content structure
  • Multi-language support
  • Real-time content updates

Ready to Transform Your Documentation?

Join thousands of companies using Docsie to deliver exceptional self-service support